Support Resources

Knowledge Base

View the wiki for software support, downloads, tutorials, and more

Change Notices

Review product change notices and subscribe to receive email notification of future changes.

Product EOL Notice

View our policy and anticipated lifespan of current products. Subscribe for EOL notices.


Hardware manuals, datasheets & 3D models available on specific product pages

Technical Support

To work with a Gateworks engineer, email the support team

Terms and Conditions

View the terms & conditions of sale, including shipping, warranty, and return policies.

Warranty Policy

View our warranty policy & email for assistance.

Export Compliance

Access export information about our products, such as ECCN and HTS codes.

Privacy Policy

View our privacy policy to learn what information we collect and what we do with it.

Still Looking for Help?

Can't find what you need?

Contact an engineer at Gateworks who will be happy to answer any questions.