Network Processor Board – definition: A Network Processor Board is “a motherboard designed specifically for embedded wireless network applications."

Support

FAQ / Documentation / Wiki

Gateworks hosts a Wiki site at http://trac.gateworks.com which contains product and support information. The site contains in-depth information and many how-to’s for configuring Gateworks network processor boards for specific applications. The information is broken down by product family. Full source code, pre-built binaries along with OpenWRT build instructions are also provided.

http://trac.gateworks.com 

User Manuals

User manuals are available for download on each product's individual page and here

Pre-Built Binaries

Pre-Built Binaries are available for download in each products respective section on our Trac Wiki

Contact Support

Gateworks technical staff is available from 8:00am to 5:00pm PST, Monday through Friday, to assist you with technical issues relating to our products.

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.  
Phone: (805) 781-2000 
FAX: (805) 781-2001

Repairs

Should you have difficulties with any Gateworks products, please fill out the RMA Form and either fax or email us for a RMA number. Write the RMA number on the outside of the shipping container. Shipping to Gateworks is customer’s responsibility. RMA turn-around time is typically 4 weeks. Gateworks will ship returns by ground service unless otherwise requested.

RMA Form (PDF)
RMA Form (Microsoft Word)

For more information on our warranty policy, please see Gateworks Terms and Conditions of Sale